FAQs
Frequently Asked Questions
How long does delivery take?
Most orders are delivered within 5–10 business days. Delivery times may vary depending on your location and the product ordered.
Do you offer free shipping?
Yes. We offer Free UK Shipping on orders over £50.
Can I track my order?
Absolutely. Once your order has been dispatched, you'll receive a confirmation email with your tracking information.
What payment methods do you accept?
We accept:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Can I return an item?
Yes. We offer a 30-day return policy on eligible items. Please visit our Returns & Refunds page for full details.
What if my item arrives damaged?
Please contact us within 48 hours of delivery and include photos of the damaged item. Our support team will arrange a replacement or refund.
How can I contact customer support?
Email us anytime at:
We aim to reply within 24 hours on business days.